Privacy Policy

Digital Personal Data Protection Act, 2023 Compliant

1. Introduction

Welcome to Padhanahai.com. We value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information when you use our website and services.

This Privacy Policy is intended to comply with the Digital Personal Data Protection Act, 2023 (India) and other applicable laws.

2. Information We Collect

Depending on the services you use, we may collect the following information:

Student Information

  • Full Name
  • Date of Birth
  • Gender
  • Photograph
  • School Name
  • Class/Grade
  • Roll Number
  • Examination Details
  • Academic Records
  • Government Examination Results

Parent/Guardian Information

  • Name
  • Mobile Number
  • Email Address
  • Residential Address
  • Relationship with Student

Teacher Information

  • Full Name
  • Mobile Number
  • Email Address
  • School/Institution Name
  • Referral Code
  • Bank Account Details (where applicable)

Distributor/Partner Information

  • Name
  • Business Name
  • Address
  • Contact Details
  • PAN (where required)
  • GST Details (where applicable)
  • Bank Account Information

Payment Information

  • Transaction ID
  • Payment Amount
  • Payment Status
  • Payment Date

Note: We do not store your debit card, credit card, UPI PIN, CVV, or internet banking passwords. Payments are processed securely by authorized payment gateway providers.

Technical Information

  • IP Address
  • Device Information
  • Browser Type
  • Operating System
  • Cookies
  • Website Usage Logs

3. Purpose of Data Collection

We process personal data for the following purposes:

  • Student Registration
  • Educational Services
  • Examination Guidance
  • Reward Scheme Administration
  • Merit Verification
  • Teacher Referral Management
  • Distributor Management
  • Payment Processing
  • Reward Distribution
  • Customer Support
  • Website Security
  • Fraud Detection and Prevention
  • Compliance with Applicable Laws

4. Legal Basis for Processing

We process personal data based on:

  • Your consent.
  • Performance of our services.
  • Compliance with legal obligations.
  • Legitimate purposes permitted under applicable law.

5. Children's Privacy

Our services are intended for students.

If a student is below 18 years of age, registration must be completed with the consent of a parent or legal guardian.

We do not knowingly process children's personal data without obtaining the required consent where applicable.

We do not use children's personal data for behavioural monitoring, profiling, or targeted advertising.

6. Reward Scheme

Our Organization may independently conduct reward or incentive schemes for students qualifying in Government examinations, including Medha Scholarship Examinations and the Jawahar Navodaya Vidyalaya Selection Test (JNVST).

Participation in any reward scheme does not guarantee payment or selection.

Rewards are determined solely according to the Organization's published eligibility criteria, merit ranking, examination marks, verification process, available budget, and applicable scheme rules.

7. Teacher Referral Programme

Teachers may refer students through our official referral system.

Referral information may be used for:

  • Referral Tracking
  • Performance Reports
  • Incentive Processing
  • Communication

Teachers must not collect unnecessary personal information or misuse student data.

8. Online Payments

Payments made through our website are processed using secure third-party payment gateway providers.

We may collect transaction information necessary for:

  • Payment Confirmation
  • Invoice Generation
  • Refund Processing
  • Financial Record Keeping

Sensitive payment credentials are never stored by our Organization.

9. Sharing of Personal Data

We may share personal data only when necessary with:

  • Payment Gateway Providers
  • Cloud Hosting Providers
  • SMS and Email Service Providers
  • Verification Partners
  • Banks (for reward transfers)
  • Government Authorities when legally required
  • Courts or Regulatory Authorities

We do not sell, rent, or trade personal data to third parties.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards, including:

  • SSL Encryption
  • Secure Servers
  • Role-Based Access Control
  • Password Protection
  • Data Backup
  • Firewall Protection
  • Security Monitoring

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

11. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services.
  • Verify eligibility.
  • Process rewards.
  • Comply with legal obligations.
  • Resolve disputes.
  • Maintain financial records.

After the retention period expires, personal data will be securely deleted or anonymized where appropriate.

12. Your Rights Under the DPDP Act, 2023

Subject to applicable law, you may have the right to:

  • Access your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Withdraw consent.
  • Nominate another person to exercise your rights where permitted by law.
  • Lodge a grievance regarding the processing of your personal data.

Requests may be submitted using the contact details provided below.

13. Cookies

Our website may use cookies to:

  • Improve website functionality.
  • Remember user preferences.
  • Maintain security.
  • Analyses website traffic.

Users may disable cookies through their browser settings; however, some features of the website may not function properly.

14. Cross-Border Data Transfers

Where permitted by applicable law, personal data may be processed or stored outside India using trusted service providers that maintain appropriate safeguards.

15. Fraud Prevention

We reserve the right to verify information submitted by users to prevent fraud, duplicate registrations, identity misuse, false reward claims, and other unlawful activities.

16. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The revised version will become effective immediately upon publication on this website.

Users are encouraged to review this Privacy Policy periodically.

18. Grievance Officer

In accordance with applicable law, including the Digital Personal Data Protection Act, 2023, users may contact our Grievance Officer regarding any privacy-related concern.

Name: ___________________

Designation: ___________________

Padhanahai.com

Support@padhnahai.com

www.padhanahai.com

19. Contact Information

Padhanahai.com

Support@padhnahai.com

www.padhanahai.com

20. Consent

By accessing, registering on, or using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the processing of your personal data as described herein.